渮 "ġ ż ľض"
ӽ 渮 ġ ľϴ 밡. ķ κƮ ֽ 60 ̸ ݵ ڻ ̲.
״ ȸ縦 б Ѻ ˻ ġ ٲ ֽ Ѵ. б ȸ 10% پµ ̹ б 2% ߴٸ 渮ǿԴ ȸ縦 ż ȸ.
渮 ſ ƿԴ ͵θ ֽ űٰ Ѵ. ִ ȸ ã ִٸ 忡 ִٰ . ״ Ͱ ߿ ǥ Ѵ.
ӽ 渮 '긮'
ӽ 渮 繫 д. ڱںͷ(ROE) 10% ̻̰, ä 100% ̸̸, ڼͿ ں (+) ȣѴ.
긮 渮 ϴ ϳ. 1б ȯ (ֱ 4 б ջ) ROE 19% 10% ̻̰, ä 38% (100% ̸) ˳ Ѵ. ڼͿ ں 38500 (+) 渮 Ѵ.
ݼ ü ַ Ϻ
긮 Ʈ ȸ 1995 Ƽ , 1995 5 긮 2008 6 ڽ 忡 ߴ. 2016 1б ݼ ַ ι 75%, Ŭݼ 17%, IP Ƽ̵ 8%. δ 1() 70% ̻ ϰ ְ, 2(ī, , ), , ݼͰ ϰִ.
ݼ ι ǰ CTI(ǻ-ȭ ), IVR(ڵ伭), IPȭ, PDS( ̾) 20 , 긮 ݼ üַ Ϻ ü. Ư ν о߿ Ǹ, ݼ ַ ν ȭ ڵý(ARS/IVR), ̳ ȭ뿡 ǽð ؽƮ ȯϴ ̼ (TTS) м, Ҹ Ȯϴ ȭ Ѵ.
̿ܿ IP (ͳȭ, LTE̵ȭ) Ƽ̵ Ʈ ߡϰ, Ŭ ȯ Ʈ Ӵ ϰ ִ.
ݼ ַ , 絵 ŷ
̷ 긮 ֱ ŵ״. 1б 93 64% ߴ. Ͱ 11, 12 ȯ ߴ. ݼ ַ ι ų ðִ. ֱ 5Ⱓ ݼ ַ ι 20% ߰, Ư 2014 پ ݼ ַ ι 3% þ. 1б ݼ ַ 69 83% ߴ.
, 긮 ȣ 繫¿ ŷ . 1б ä 37% 324% . Աݵ ں ̹ϴ. ڻ(ݹݼڻ + ܱڻ - Ա) 200 ðѾ 704 28% ̴.
긮 ֱ 5Ⱓ ų ִ 107~160 ߴ. ð 2.9%~5.5%, 缺 25%~56% ̴. ص 160 Ѵٰ ϸ ִ ð 2.7%( ).
* ֽ ȭ ־, ִ .
1б ݿ ְ(PER) 8.5, ְڻ(PBR) 1.64. ڱںͷ(ROE) 19.3%.
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